
Benjamin Holsen83096
4 discussion posts
I have contacted support about this but can't seem to get a good answer. Right now, if I am using cloudshow for a digital sign, and the sign loses its internet connection, it goes into a hard fail - aka, white screen error message. This happens even if I am using local resources.
This is just completely insane for a commercial product. Does anyone know a work around to set the fail message to go to a file, or show a local media file or anything?

Benjamin Holsen83096
4 discussion posts
Keith -
I appreciate the feedback, but I need to know a timeline as to when you think this can be resolved? This video wall is going up in two weeks with a new store opening, so I either need this resolved or will need to find another product.
Provided this works well, this will end up going in over 30 branches of the stores, but it has to be fully reliable.
Thanks,
Ben

Benjamin Holsen83096
4 discussion posts
This is excellent news! Please keep me updated!