https://cloud.show/Discussions/RSS/?TopicID=313edd45-cd82-409c-8881-eccd978bf07a CloudShow RSS: Internet Outage - Failover Sat, 27 Jun 2026 13:16:43 GMT en hourly 1 https://cloud.show/Discussions/RSS/?TopicID=313edd45-cd82-409c-8881-eccd978bf07a https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#7 Tue, 05 May 2020 16:50:32 GMT Binary Fortress Software https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#7 CloudShow Followed up via email, but I'll post here as well. We rolled out a fix for this on Friday. Please let us know if you still run into any trouble with it

Thanks! ]]> https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#6 Thu, 30 Apr 2020 02:06:42 GMT Binary Fortress Software https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#6 CloudShow This is excellent news! Please keep me updated! ]]> https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#5 Thu, 30 Apr 2020 02:05:48 GMT Binary Fortress Software https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#5 CloudShow Looks like we are close to a fix for this. If testing goes well, we should have an update for this on Friday. ]]> https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#4 Wed, 29 Apr 2020 17:03:20 GMT Binary Fortress Software https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#4 CloudShow No worries, completely understand! Let me check in with the devs to see how far along they are and I'll keep you posted. ]]> https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#3 Wed, 29 Apr 2020 13:48:29 GMT Binary Fortress Software https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#3 CloudShow Keith -

I appreciate the feedback, but I need to know a timeline as to when you think this can be resolved? This video wall is going up in two weeks with a new store opening, so I either need this resolved or will need to find another product.

Provided this works well, this will end up going in over 30 branches of the stores, but it has to be fully reliable.

Thanks,
Ben ]]> https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#2 Wed, 29 Apr 2020 13:46:15 GMT Binary Fortress Software https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a#2 CloudShow Apologies for the delay on this, our developers are still working on a fix for it. We will keep you posted as soon as it's sorted out.

Thanks! ]]> https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a Wed, 29 Apr 2020 01:03:41 GMT Binary Fortress Software https://cloud.show/Discussions/View/internet-outage-failover/?ID=313edd45-cd82-409c-8881-eccd978bf07a CloudShow I have contacted support about this but can't seem to get a good answer. Right now, if I am using cloudshow for a digital sign, and the sign loses its internet connection, it goes into a hard fail - aka, white screen error message. This happens even if I am using local resources.

This is just completely insane for a commercial product. Does anyone know a work around to set the fail message to go to a file, or show a local media file or anything? ]]>