That's strange! What type of device is it?

Oct 28, 2020  • #2

Windows 7 home premium 64bit

Oct 29, 2020  • #3

Thanks! We'll look into this and see what we can find out.

Oct 29, 2020  • #4

Are you running the client and viewing the preview on the same computer, is your preview computer a different one? If it is different are they both running Windows 7 Home Premium 64bit?

Oct 29, 2020  • #5

thank you for you help
I tried to install windows 10 but no same problem

Nov 22, 2020  • #6

We've just deployed an update that should fix this up. Could you try it out and let me know how it goes?

Thanks!

Nov 26, 2020  • #7