 Tony Yu91745 36 discussion posts
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• Attachment [protected]: Browser.jpeg [62,037 bytes]
• Attachment [protected]: CloudShow Device.jpeg [287,814 bytes]
Oct 28, 2020 (modified Oct 28, 2020)
• #1
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That's strange! What type of device is it?
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Tony Yu91745 36 discussion posts
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Quote:
That's strange! What type of device is it?
Windows 7 home premium 64bit
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Thanks! We'll look into this and see what we can find out.
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Are you running the client and viewing the preview on the same computer, is your preview computer a different one? If it is different are they both running Windows 7 Home Premium 64bit?
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Tony Yu91745 36 discussion posts
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Quote:
Are you running the client and viewing the preview on the same computer, is your preview computer a different one? If it is different are they both running Windows 7 Home Premium 64bit?
thank you for you help
I tried to install windows 10 but no same problem
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We've just deployed an update that should fix this up. Could you try it out and let me know how it goes?
Thanks!
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