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not registered for push

Tony Yu91745
36 discussion posts
Dashboard show This device isn't registered for push updates.
Client Software alway show updating
I tried reinstall latest version client software , but still didn't solve the problem
Feb 11, 2022  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tony,

If you open your CloudShow Dashboard, when does it say that device was last contacted?

Thanks!
Feb 11, 2022  • #2
Tony Yu91745
36 discussion posts
Quote:
Hi Tony,

If you open your CloudShow Dashboard, when does it say that device was last contacted?

Thanks!


I tried to delete all the devices and create a new device
it is worked , All content can be displayed
But after restarted, it continues to show ChoudShow updating
• Attachment [protected]: 2022-02-12 111404.png [201,356 bytes]
• Attachment [protected]: IMG_20220212_111039.jpg [2,600,446 bytes]
Feb 12, 2022  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tony,

Is this happening on all of your devices, or just one?

Thanks!
Feb 14, 2022  • #4
Tony Yu91745
36 discussion posts
Quote:
Hi Tony,

Is this happening on all of your devices, or just one?

Thanks!


just one , because i only have one

The problem occurred in the last update, it became alway updating
Can't display content
Feb 15, 2022  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tony,

Could you send me the "CloudShow.log" file from the %LOCALAPPDATA%\CloudShow folder?

Thanks!
Feb 15, 2022  • #6
Tony Yu91745
36 discussion posts
Quote:
Hi Tony,

Could you send me the "CloudShow.log" file from the %LOCALAPPDATA%\CloudShow folder?

Thanks!


thanks your help
• Attachment [protected]: CloudShow.zip [153,916 bytes]
Feb 18, 2022  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tony,

Can you redownload the client using this link and see if the issue persists: https://www.binaryfortress.com/Data/Download/?Package=cloudshow&Log=128

Thanks!
Feb 28, 2022  • #8
Tony Yu91745
36 discussion posts
Quote:
Hi Tony,
Can you redownload the client using this link and see if the issue persists: https://www.binaryfortress.com/Data/Download/?Package=cloudshow&Log=128
Thanks!

I have tried reinstalled many times
Problem still cannot be solved
The main problem is
Reboot after each pairing
still always updating
can't display anything

right now
i just dont shut down my computer to solve it
Because the problem will reappear after starting
Mar 4, 2022 (modified Mar 4, 2022)  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tony,

Strange, so just exiting CloudShow and restarting it works fine? It's only rebooting that causes this?

Thanks!
Mar 14, 2022  • #10
Tony Yu91745
36 discussion posts
Quote:
Hi Tony,

Strange, so just exiting CloudShow and restarting it works fine? It's only rebooting that causes this?

Thanks!


No, it's the same
I guess there is something wrong with the computer, so I changed to a new computer,
i3-8100 , 16GB RAM , GT710 HDMI*4+GT730 HDMI*4

lol, Killing me . problem still exists

i don't give up
I tried to restart the screen setup one by one to check the problem
Tried many more times and finally found something

No problem if only 3 screens are connected
Can start normally and display content automatically

Same problem occurs when connected to the 4th screen
I found that the CPU works fine when the 1st 2nd 3rd screen is connected
Always updating after setup 4th screen
And the CPU didn't respond much, it stayed at 50% all the time, no operation

I have a total of 7 screens
My old computer has been using CloudShow for three years and it has been fine
The problem appeared after the v5.8.6 update

Your support has been fantastic
Thanks for the help of the engineer
Mar 15, 2022  • #11
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Can you give the newly released v6 client a try? You'll need to download and run the installer so it can install the new launcher. You can download the new installer from here:
https://www.binaryfortress.com/Data/Download/?Package=cloudshow&Log=128

After you try this out I'm very interested to know if it helps at all. Thanks!
Mar 24, 2022  • #12
Tony Yu91745
36 discussion posts
Quote:
Can you give the newly released v6 client a try? You'll need to download and run the installer so it can install the new launcher. You can download the new installer from here:
https://www.binaryfortress.com/Data/Download/?Package=cloudshow&Log=128

After you try this out I'm very interested to know if it helps at all. Thanks!


thank you very much for your help
The situation has improved, but the problem is still not solved

Today I made screen recorde installation steps
Hope this video can help you
Sorry I use the trial version software, the video is not clear
Add a screen each time
The time taken doubles to display the next screen
Finally stopped at the 6th screen
Don't show content again

Because the video is over the limit
so i upload to google drive

https://drive.google.com/file/d/1XkTSTu6aaMaY8sn3uLLq8MsrrmV-yPZO/view
Mar 26, 2022  • #13
Tony Yu91745
36 discussion posts
Quote:
Can you give the newly released v6 client a try? You'll need to download and run the installer so it can install the new launcher. You can download the new installer from here:
https://www.binaryfortress.com/Data/Download/?Package=cloudshow&Log=128

After you try this out I'm very interested to know if it helps at all. Thanks!


Did you watch the video?
any suggestion for me ?
Apr 9, 2022  • #14
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tony,

Sorry for the delay here, are you running this on a 32 bit or 64 bit version of Windows?

Thanks!
Apr 20, 2022  • #15
Tony Yu91745
36 discussion posts
Quote:
Hi Tony,

Sorry for the delay here, are you running this on a 32 bit or 64 bit version of Windows?

Thanks!


WINDOWS 10 64bit with 16GB RAM
Apr 22, 2022  • #16
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tony,

We've released v6.0.6, can you update and then send me over another log after it's updated? Here's the link to that version: https://cloud.show/Devices/

Thanks!
Apr 22, 2022  • #17
Tony Yu91745
36 discussion posts
Quote:
Hi Tony,

We've released v6.0.6, can you update and then send me over another log after it's updated? Here's the link to that version: https://cloud.show/Devices/

Thanks!


Unfortunately
problem still exists
• Attachment [protected]: CloudShow.log [5,433,549 bytes]
29 days ago  • #18
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tony,

Are you able to get to this link? https://push.binaryfortress.com/SignalR/

If so, what does it say?

Thanks!
28 days ago  • #19
Tony Yu91745
36 discussion posts
Quote:
Hi Tony,

Are you able to get to this link? https://push.binaryfortress.com/SignalR/

If so, what does it say?

Thanks!


Connection ID required
• Attachment [protected]: 2022-04-26 110355.png [11,682 bytes]
27 days ago  • #20
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tony,

Do you have any other devices that you could test this out on and see if you get the same issue?

Thanks!
21 days ago  • #21
Tony Yu91745
36 discussion posts
Quote:
Hi Tony,

Do you have any other devices that you could test this out on and see if you get the same issue?

Thanks!


yes
we sell computers
The current computer is the second one
i can replace as many computers as i need

Did you watch my video?
Could it be because of the google sheet problem?
20 days ago  • #22
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tony,

I don't think it's a google sheet problem, it seems to be working fine on my end. I took another look at that video. Just to confirm, the monitors do eventually load up, it just takes longer for each monitor you add in? Does it always fail to load after you add in the 6th screen?

Thanks!
20 days ago  • #23
Tony Yu91745
36 discussion posts
Quote:
Hi Tony,
I don't think it's a google sheet problem, it seems to be working fine on my end. I took another look at that video. Just to confirm, the monitors do eventually load up, it just takes longer for each monitor you add in? Does it always fail to load after you add in the 6th screen?
Thanks!

yes right
The first time I found out was to stop at add in the 4th screen
After your update the client , stop in 6th screen
when it always shows updating , i cant do anything
I have to restart the computer and reinstall the client for paired

thanks your help
19 days ago (modified 19 days ago)  • #24
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
We have a fix ready for you to try out. Can you download the new v6.0.8 installer and install the new client?

https://www.binaryfortress.com/Data/Download/?Package=cloudshow&Log=128

This one is working for us with 6 monitors I'm very interested to see if you have the same positive results. Thanks!
2 days ago  • #25
Tony Yu91745
36 discussion posts
Quote:
We have a fix ready for you to try out. Can you download the new v6.0.8 installer and install the new client?
https://www.binaryfortress.com/Data/Download/?Package=cloudshow&Log=128
This one is working for us with 6 monitors I'm very interested to see if you have the same positive results. Thanks!


solved

Finally, all screens show the content
And it works fine after restarting

But it takes a long time to loading each screen
Before v5.8.6, loading was significantly faster

And the update download speed is very slow
After installed v6.0.8, the update took more than 20 minutes

In the past, google sheets popped up all at the same time, and then slowly loaded
Now one by one , showed black screen & updating while waiting

Hope you can keep improving

Thanks for your help
2 days ago (modified 2 days ago)  • #26
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